The Broker Assistant will assist brokers with commodity trading and daily trade verification.  Excellent interpersonal skills are a must because this individual will interact with a large volume of customers via phone calls, email, and IMs to enter customer orders into an electronic order entry system.

Essential Duties and Responsibilities

• Serves as primary contact for assigned customers
• Accept and enter new orders, changes, and cancellations into electronic order system
• Reconcile HMS trades to ensure order entry accuracy
• Verify previous day trades
• Reconcile accounts and update customer information
• Create reports for customer and broker use
• Reconcile monthly broker commissions
• Plan and organize meetings as needed
• Other duties as assigned

Knowledge, Skills, and Abilities

• Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines
• Attention to detail with a high level of accuracy
• Ability to work in a fast-paced environment with high call volume
• Ability to multi-task and prioritize assigned tasks
• Ability to problem solve
• Ability to remain calm in stressful situations
• Strong customer service skills
• Ability to work independently and in a team-oriented environment

Required Qualifications

• 1 – 3 years experience providing outstanding customer service
• Flexibility with shift hours
• Strong verbal and written communication skills
• Proficient computer skills, including knowledge of Microsoft Word and Microsoft Excel
• Demonstrated planning and organizational skills, the ability to handle multiple tasks with frequent interruptions, ability to prioritize work and deal with strict deadlines

Preferred Qualifications

• Knowledge of futures and option trades
• Knowledge of commodity markets
• Agricultural background

As a Senior Software Engineer, you will work with a small self-directed team focused on building full-stack software solutions to meet corporate and client needs. You will identify, implement, maintain, and support software solutions for all end users.  The position will be based at our Corporate office located in Bloomington, IL.  Hybrid/Remote work considered.

Essential Duties and Responsibilities

• Create, maintain, and enhance well designed, complex applications that are fast-loading, easy to navigate, mobile friendly, accessible, simple and intuitive
• Work cooperatively with a variety of groups including Software Engineering team members, company personnel, and clients
• Plan, coordinate, and track your work in tandem with team members to meet project goals
• Integrate collaborative coding practices daily while utilizing version control and issue tracking solutions
• Communicate with clients and team members on a regular basis
• Proactively forecast upcoming needs, track and apply needed changes across all client solutions
• Meet all product and support goals within designated project deadlines
• Identify, analyze, and resolve issues with company and client applications; communicate resolution to affected individuals
• Provide excellent customer service by responding to client requests and complaints in a friendly, helpful, and knowledgeable manner
• Seek out and take advantage of the latest technology solutions to strengthen performance
• Other duties as assigned

Knowledge, Skills and Abilities

• Front End / User Interface Development Experience (e.g. Angular with Typescript, RxJS, Responsive UI Design)
• Backend / API Development Experience (e.g. Google Cloud Platform, NodeJS, REST API, Event-Driven Systems, Firestore)
• Developer Workflow and Methodologies Experience (e.g. Git/GitLab/GitHub, Product Management, Continuous Integration/Continuous Delivery)
• Excellent written and verbal communication skills
• Ability to work on a team
• Ability to receive and provide critique respectfully
• Time management skills, specifically ability to handle multiple tasks and prioritize work
• General business insight, empathy, and the ability to understand business challenges to relate to clients
• Ability to clearly explain technical information to non-technical individuals

Minimum Required Qualifications

• Bachelor’s Degree in Computer Science or related field
• 7 years of professional programming experience
• Legally authorized to work in the United States without visa sponsorship

Preferred Qualifications

• 10+ years of professional programming experience

As a Software Engineer, you will work with a small self-directed team focused on building full-stack software solutions to meet corporate and client needs. You will identify, implement, maintain, and support software solutions for all end users.  The position will be based at our Corporate office located in Bloomington, IL.  Hybrid/Remote work considered.

Essential Duties and Responsibilities

• Create, maintain, and enhance well designed, complex applications that are fast-loading, easy to navigate, mobile friendly, accessible, simple and intuitive
• Work cooperatively with a variety of groups including Software Engineering team members, company personnel, and clients
• Plan, coordinate, and track your work in tandem with team members to meet project goals
• Integrate collaborative coding practices daily while utilizing version control and issue tracking solutions
• Communicate with clients and team members on a regular basis
• Proactively forecast upcoming needs, track and apply needed changes across all client solutions
• Meet all product and support goals within designated project deadlines
• Identify, analyze, and resolve issues with company and client applications; communicate resolution to affected individuals
• Provide excellent customer service by responding to client requests and complaints in a friendly, helpful, and knowledgeable manner
• Seek out and take advantage of the latest technology solutions to strengthen performance
• Other duties as assigned

Knowledge, Skills and Abilities

• Front End / User Interface Development Experience (e.g. Angular with Typescript, RxJS, Responsive UI Design)
• Backend / API Development Experience (e.g. Google Cloud Platform, NodeJS, REST API, Event-Driven Systems, Firestore)
• Developer Workflow and Methodologies Experience (e.g. Git/GitLab/GitHub, Product Management, Continuous Integration/Continuous Delivery)
• Excellent written and verbal communication skills
• Ability to work on a team
• Ability to receive and provide critique respectfully
• Time management skills, specifically ability to handle multiple tasks and prioritize work
• General business insight, empathy, and the ability to understand business challenges to relate to clients
• Ability to clearly explain technical information to non-technical individuals

Minimum Required Qualifications

• Bachelor’s Degree in Computer Science or related field
• 5 years of professional programming experience
• Legally authorized to work in the United States without visa sponsorship

Preferred Qualifications

• 7+ years of professional programming experience